Digitize your hospital with AI-powered solutions.
Move from paper files and scattered spreadsheets to one organised record for every patient. AI drafts notes and summaries, so your team spends less time on paperwork, and everything keeps working offline.
Built for private hospitals and clinics in Nigeria. Live in about 30 days.
St. Luke's Hospital
Good morning, Dr Adeyemi 👋
Here is what is happening in your clinics today.
Patients today
Waiting now
Collected
Clinic queues
- General practiceCalling
- PaediatricsCalling
- AntenatalPaused
Visit flow
Now calling
GP-014 · Room 2 · Dr Adeyemi
Used at every desk in the hospital
- Reception
- Nursing
- Consultation
- Laboratory
- Pharmacy
- Cashier
- Wards
Why hospitals choose nattiveEMR
HR for your staff
Staff records, rosters and leave requests live in the same system your team already uses every day.
Stay connected beyond the visit
Telemedicine lets your doctors follow up with patients after they leave. Patients see only their own record.
Easy setup with ready-loaded data
Recommended drugs, tests, services and prices come pre-loaded, so your Admin edits instead of typing from scratch. Live in about 30 days.
Built for the Data Protection Act
Every time someone opens a patient's record, it is logged where nobody can edit it.
How a visit works
Follow one patient through a morning clinic
Each department sees the patient when it is their turn, with the information they need for their part of the visit.
01
Reception
Search by name, phone or hospital number. Results come back in under a second, even with 100,000 patients on file. The patient gets a queue number for their clinic.
GP-01402
Vitals
Nurses take vitals in queue order, and the doctor sees them before the patient walks in.
BP 128/8203
Consultation
The waiting room screen shows “GP-014, Room 2”. When the doctor finishes, one button closes the visit and calls the next patient.
Call next patient04
Lab and pharmacy
Tests and prescriptions appear on the lab and pharmacy lists once they are paid for or approved by the patient's HMO.
Paid, sent to lab05
Cashier
One bill for the whole visit. Patients pay by cash, POS or transfer, or the bill goes to their HMO. Discounts and waivers need a manager's approval.
₦0 balance06
Ward
Admitted patients get a bed, a medication chart and nursing tasks. Bed charges are added to the bill every night.
Bed 3 · Day 2
01 / 06
For every role
Every role opens to its own work
Reception, nurses, doctors, the lab, pharmacy, cashiers and Admin each get a home screen built around their job, so nobody scrolls past things that aren't theirs. Your Admin decides what each role can see and do.
Who is waiting, who has an appointment, and who still owes money.
Waiting by clinic
Today's appointments
Registration incomplete
Your brand
Your hospital's name, logo and colours on everything
Patients and staff see your brand on every screen, printout, receipt and message, and you choose the colours. The only mention of nattiveEMR is a small line at the bottom, which some plans can remove.
Waiting by clinic
12
Today's appointments
31
Registration incomplete
3
These hospitals are examples, not customers.
Works offline
When the internet goes off, your clinic keeps running
Each computer keeps a copy of your patient list and today's work, so staff can register patients, take vitals, write notes, dispense and take payment with no connection. When the internet comes back, everything syncs on its own. It is built to finish within 15 minutes. The waiting room call screen is the one feature that needs a connection.
Turn the internet off and see what still works.
- Register a patient
- Take vitals
- Write a consultation note
- Dispense drugs
- Take payment
- Call the next patient
Fully customisable
Set your own prices, payers and rules
Your Admin sets the price list, the HMOs you work with and what each one covers, and who can approve a discount or waiver. Every drug, test and procedure then follows those rules on the patient's bill. Nothing reaches the lab or pharmacy until it is paid for or approved by the HMO, and each cashier's takings are checked against the system at the end of the day.
- Your own price list and HMOs
- Your own approval rules for waivers
- Your own payment checks before the lab and pharmacy
Consultation · General practice
Cash
₦5,000PaidFull blood count
HMO
₦4,500CoveredLipid profile
HMO
₦9,000CoveredAmlodipine 5 mg × 30
Cash
₦2,400Paid- Released to worklists₦0 due
Privacy and the NDPA
Patient records are opened only by staff who need them
Under the Nigeria Data Protection Act, your hospital controls the data and we process it on your behalf. Most staff see only a patient's basic details. The full record opens for the doctor during a consultation, for staff working on a specific order, or with time-limited approval from your Admin. In an emergency, staff can override access but must give a reason.
- 1All staffName, hospital number, photo and patient category
- 2The doctor in consultationThe full record, for that consultation
- 3Staff handling an orderOnly what the order needs, such as allergies for a sample collection
- 4Anyone elseAccess approved by your Admin for a set time, or an emergency override with a reason
- 09:41 · Dr Adeyemi · opened record · consultation GP-014
- 09:43 · Nurse Bisi · viewed allergies · sample collection
- 09:52 · Dr Okoro · emergency override · reason recorded
You name a Data Protection Officer before go-live, and every subscription includes a data processing agreement.
AI assistant
AI that saves your doctors time and leaves the decisions to them
The assistant writes the first draft of a clinic note, a discharge summary or a patient summary, and flags possible problems with a prescription. A doctor reads each one and accepts, edits or rejects it. It stays switched off until your Data Protection Officer turns it on.
30
days
from signing to going live, our target for every hospital
Easy setup
Ready for patients in about 30 days
We set up your hospital's copy of nattiveEMR and give your Admin a setup code. A checklist then takes them through departments, prices, staff and the rest, with recommended drugs, tests and services already loaded. Existing patient and price lists come in from spreadsheets, and the system shows any errors before anything is saved.
Related content
Explore 
See the parts of the system you care about most.
Questions
Questions hospitals ask us
Short answers to what owners and medical directors ask before a demo.
Does it work when the internet is off?
Yes. Each computer keeps your patient list and today's work, and syncs when the connection returns. Only the waiting room call screen needs the internet.
Can we bring our existing patient records?
Yes. You can import patient lists, prices, drugs and tests from spreadsheets using our templates. The system lists any errors before anything is saved.
Can we use our own name and logo?
Yes. Your name, logo and colours appear on every screen, printout and message. A small "Powered by nattiveEMR" line stays at the bottom, and some plans can remove it.
Where is our data kept, and who can see it?
In your hospital's own copy, backed up by us as your data processor under the Nigeria Data Protection Act. Nobody at NattiveHealth can open a patient record unless your Admin grants time-limited access.
How long does it take to go live?
Our target is 30 days from signing, including loading your opening balances. The setup checklist shows what is still missing before you go live.
What does it cost?
One yearly subscription per hospital, covering all computers, staff, backups and support. We quote after the demo, based on your size and services.
Ready to see nattiveEMR in your hospital?
Talk to our sales team, or book a 30-minute demo. We'll walk you through a day at your hospital on a video call, or visit you if you're in Lagos. It helps to bring the person who runs your front desk.
Or call us on +234 800 000 0000